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Frequently Asked Questions (FAQ)

Atlantis is the peninsula where Sığacık meets the sea. It is at 1.5-km walking distance to the neighboring Teos remains and to Sığacık’s inner fortress at the other side.

Atlantis is a holiday resort holding a Safe Tourism Certificate, located on a peninsula of 100,000 m2, namely as large as 10 football fields, covered by greenery and 2-3-storey bungalows in dispersed settlement. As well as being the pioneer of sustainable tourism in the Aegean region, Atlantis has a breathtaking scenery, surrounded by the pristine Teos bay and Seferihisar coves, making it a perfect choice for your holiday.

Check-in time is 3 pm and check-out time is noon. The all-inclusive concept starts with lunch on the check-in day and ends with breakfast on the check-out day. For early check-in and late check-out options, please contact the reception for pricing and details.

You can complete your check-in at the reception with your ID and booking documents. Alternatively, before arrival, you can quickly complete the process on our website by using the “Online C/in” button.

Our resort does not offer daily use of the facilities. Maya Beach is available for beach use. Please call Maya reception at 0232 398 14 80 regarding beach entrance fee and monthly or daily packages.

We have an open parking lot with a capacity to hold 300 vehicles, which you can use free of charge.

Our guests who want to use our free parking lot must comply with the rules set by the resort. In case of parking in marked critical areas (entrance-exit points, active parking areas, etc.), vehicle keys must be handed over to the valets for ease of movement and safety of all vehicles. Our guests who do not want to hand over their car keys can park themselves in the upper section of our parking lot.
Our resort is not responsible for valuable items left in the vehicle. Valuable items should be kept in the free safe in the room. Our company provides vehicle security for guests who deliver their car keys to our valets. Guests who do not deliver their keys will be responsible for vehicle security and any material damages that may arise.

Our infirmary, working 7/24 on a contractual basis, handles first interventions or emergencies for extra charge. More serious cases are referred to hospitals by private ambulances for a fee. In addition, Seferihisar State Hospital and Urla State Hospital are located in close proximity to our resort.

No, we don’t. There are qiblah indicators in the rooms.

Club Atlantis Resort, located on a peninsula within the borders of the Ancient City of Teos, has been specifically designed for a pleasant and independent holiday experience where you can safely let your children roam free and enjoy watching them mingle with our friends living in our natural habitat. We also accept accommodation with pets. We are proud to include a part of Akkum Beach, one of the most exquisite and natural coves around Izmir, reserved for our guests. In addition, platforms are available on the rocky coast of Atlantis for swimming and sunbathing as well as three large pools, namely the tranquil pool, water-slide pool and saltwater pool.

For more than 30 years of service, Atlantis has never sacrificed quality. We get prepared for each new season by refurbishing our buildings located on a protected area of 100,000 m2, operating with utmost sensitivity to protect the old without harming the natural habitat, aiming to offer, in the best way possible, healthy living with natural and additive-free products in our kitchen offering a broad range of food and beverages from different cultures round the clock. We know that quality is not a coincidence but the result of delivering the finest with an awareness of what is expected from us.

Our resort is located at a 60-km distance to the Izmir Airport (45 min).

You can safely choose our contracted transfer company from the airport and bus station. Regarding your transfer request; when you fill out the request form on the link https://www.clubresortatlantis.com/tr/transfer and press the 'Send' button, a transfer appointment is created. The transfer company will confirm your transfer request by calling you or sending an email, and will inform you about the details. (A response is typically provided within 24 hours.)

Our resort is at a 1-2-km distance to the Sığacık Marina and Turkey’s first women producers’ market, and 6-7 km to the Seferihisar city center. During the summer season, local mini buses stop in front of the resort at 10-minute intervals.

You can visit the magnificent touristic spots of the Izmir peninsula during your stay at our resort which is at walking distance to the Ancient City of Teos, Turkey’s first women producers’ market and the Ekmeksiz beach, 77 km to Şirince, 70 km to Ephesus and 80 km to Çeşme – Alaçatı.

Yes, please contact the reception for the prices of our car rental service.

Yes. We have special packages for birthdays, priced depending on your requests for fruit, wine, room decoration or cake as well as the number of people. Please contact guest relations 24 hours in advance.

Yes. Our resort is perfect for special events thanks to its unique location and habitat. The pricing is based on the choice of venue and your special requests, if any (menu, cocktails, etc.). For detailed information about our organizations and experiences, we suggest you personally visit Atlantis for a first-hand impression of the available venues.

Yes, we have 2 meeting halls at our resort, namely Harry Potter meeting hall with a capacity for 150 people and Sunset meeting hall with a capacity for 50 people.

The capacity of our room types is designed to meet your needs during your vacation. Our Standard and Superior rooms can accommodate up to 3 people, including children, while our Family rooms have a maximum capacity of 5 people, including children.

Of course! Atlantis is the ideal resort for you to enjoy a family vacation with children. Its settlement on a large land of rich greenery enables all family members to hang out together while your children climb on the ship of Captain Hook and set sail for imaginary adventures with legendary fairy tale characters such as Gulliver, Asterix and the Smurfs.

Yes! For a more enjoyable accommodation experience with your child, you can stay in our family rooms with various views.
Our standard and superior rooms are suitable in terms of square footage only for families with one child.
For families with 2 or 3 children, you can choose our family rooms.

Our family rooms have been designed with communicating doors for the comfort of both parents and children. The section for parents includes a double bed whereas the section for kids includes two single beds. The toilet, bathroom, air conditioner and TV are for common use.

In our family rooms, you can accommodate a maximum of 5 people, including your child if applicable. To accommodate 5 adults, you would need to make reservations for 2 separate rooms.

With our renewed choices for different views, your dream location is now more accessible. We offer rooms with garden view, sea view, side sea view or pool view. For any other room location requests, please add a note to your booking. We will address your requests depending on availabilit

Yes. Rooms in closer proximity to the pool are valued by families with children. If you wish to share your child’s fun at the pool from the comfort of your room, please check our “Pool View” options.

Yes, we have a honeymoon suite with sea view designed in a special concept and details. 
Check-in time is 3 pm for all guests. In case of earlier entry, you can wait at the reception for your room to be ready, but all-inclusive services will not be available. We also offer early check-in and immediate use of the services following your journey. Please call Atlantis reception at 0541 209 40 95 for details and pricing.
Our check-out time is noon and vehicle departure time is 12:30 pm. However, depending on availability, you can keep your room until 6 pm for an extra charge. Please call Atlantis reception at 0541 209 40 95 for details and pricing.
You can complete your online c-in within minutes on our website www.clubresortatlantis.com before your arrival or in the online c-in kiosk located at the reception upon arrival so that you can directly get in to your room on entry into the resort. In addition, guests doing online c/in will enjoy special promotions, draws and many other privileges on their first day at the resort!

Portable beds for guests with babies are available free of charge upon request.

In our standard rooms, we have fold-out sofas for children aged 0-11. If you require a single bed or an additional bed, it would be more suitable to choose the larger and more comfortable superior rooms or family rooms.
Yes, we have a safe in all rooms where you can leave your valuable belongings. It is free of charge.
Yes, we have a beach towel service. Beach towels can be obtained from the Atlantis reception with a deposit, and upon returning the towel card to the reception on the check-out day, the deposit is refunded.
For guests who wish to experience nature and comfort together, we offer our new room type called 'Superior Room.' This room is designed with high-speed internet, a work desk, special amenities, a kettle, and herbal teas, providing a comfortable accommodation for up to 3 people.

Our resort operates on an “all-inclusive” concept. Main courses are served in open buffets at the open and closed areas of Atlantis restaurant with a sea view. Our guests are served healthy, local, fresh and tasty meals all day, made from the olives, citrus and organic vegetables coming from our gardens.

The all-inclusive service period is between 9 am and 11 pm. Any food or beverages served outside this period are subject to extra charges. We have Sunway Fresh Sandwich buffet at your service until 2 am which also serves coffee and fruit juices.

We have a children's buffet at Atlantis Restaurant during the dinner hours (19:00-21:00). In addition to our indoor children's buffet, Sunway offers fresh sandwiches, Bakes & Cakes provides warm bakery products, Harry Potter has snacks, and Sugar House offers ice cream and popcorn, all available for your children free of charge.

We have considered every little detail in order to offer you a comfortable holiday with your baby. Baby cribs, baby chairs, strollers, baby bottle heaters and microwave ovens are available upon request. You can access food suitable for your baby such as vegetable and fruit purees, milk and yogurt at Atlantis Main Restaurant.

Local alcoholic beverages include beer, raki, vodka, gin, liquor and wine (red, white and rosé). Imported alcoholic beverages and cocktails are subject to extra charge. You can have imported alcoholic beverages and cocktails at Atlantis Bar and Maya Bistro all day and The Cave after 11 pm.

Yes, we say the true taste of coffee is best enjoyed with good company, and we have included Turkish coffee in our all-inclusive concept (served at Orient Cafe). 😊

Yes, we have one à la carte restaurant. The concept content may vary weekly. For stays of 5 nights or more within specific dates, it is free of charge. For stays of fewer than 5 nights, you can avail yourself of the à la carte restaurant for adults, including drinks, at a discounted rate of 500 TL per person, and children can benefit from a 50% discount! (1 restaurant, one-time use)
Yes, please contact guest relations for reservations and detailed information.

You can pay them via your unique “Qr code”.

For a more comfortable and calmer atmosphere at high season, we recommend that you visit Atlantis Restaurant for dinner at the times specified according to the last digit of your room number (odd numbers between 6:30 pm and 7:45 pm, even numbers between 7:45 pm and 9 pm). This way, you can avoid crowds and have your meal in a more relaxed environment with your loved ones.

Each season, Atlantis prepares delicious dinner menus accompanied by a visual feast on designated days, which include Turkish cuisine and other cuisines from around the world.

Yes, our Mini Club is entertaining for kids and relaxing for parents. Our center for activities and entertainment consists of a street surrounded by legendary fairy tale characters which turns your holiday into an adventure for children of all ages.

Mini Club is open between 10 am and 17 pm and 8 pm and 9:30 pm every day except Sundays.

Mini Club is available for children aged 4-12. Mini Club offers a very entertaining atmosphere where your children can attend activities led by experienced entertainers and make new friends.

We have many entertaining and educational activities for kids, including Pilates + Yoga, Table Games, Sports Tournaments, Special Family Activities, Themed Play Days, Mini Disco, Children’s Festival and many more. In addition, our little guests can harvest fruit and vegetables in our organic garden, and attend workshops in various fields for a full holiday experience.
We offer various activities for our young guests so that they can freely shape their holidays with their families and have no time to get bored. We organize Teens Meeting Days, Inflatable Playgrounds (Live Table Soccer, Crocodile Island), Wooden Toy, Wood, Glass, Printing Workshops and many more. In addition, they can listen to music all day and enjoy unlimited internet connection at Cabana Beach.

No, we do not offer babysitting service.

Our Baby Care Room arranged in a quiet and central location is open 24 hours. You can also relax in the sun-bathing areas around the Kids’ Club organized specially for young families.

Parents can spend quality time with their children through our daily and weekly activity program. By logging into our Guestranet application, which is our resort's digital app, you can access activities and many more details in the 'Current Programs' section.

Our entertainment department employs an international team. We are at your service with our experienced entertainers speaking Turkish, English, German, Russian and Polish languages.

We have been organizing our musical program “Holiday on Stage” for the last 7 years at certain periods. We combine holidays with stage performances by musicians from different parts of Turkey with musical lists of various languages. In addition, our amphitheater, which has a capacity to hold 800 people, hosts Evening Entertainment Programs and Themed Dance Nights for fun-loving guest aiming to have a fulfilling experience on their holiday.

We have activities for every spirit and age. There is a walking track of 1.6 km amidst nature for morning exercise in addition to fitness, basketball, beach volleyball, dart, ping pong, water gym, zumba, pilates... Our open-air disco (The Cave Disco) is open between 11 pm and 01 am where you can watch the stars while sipping on your cocktail.

Atlantis is known for its seafront location on a peninsula. Owing to its locational advantage, our resort hosts unique and extreme water sports. Don’t forget to visit our water sports center and diving school during your stay which are run by experienced trainers specialized in their fields.

Thanks to our location, the water sports center and diving school are points of attraction for many guests. Please call Guest Relations at 0543 811 62 09 for reserving this bucket list worthy experience.

Our water sports center and diving school are open only to those guests staying at our resort.

Atlantis is a pet-friendly resort. You can check our “Pet Friendly” rooms reserved for guests with pets and make a reservation with a single click.

Our pet fees are 500 TL per night per cat or dog. Food and water bowls, treats, and waste bags are provided.

You can stay with your pet only at our “Pet Friendly” rooms. The number of pets is limited to 1 in standard rooms and 2 in family rooms.

In our holiday village, we can only accept a limited number of pets upon prior reservation and for a fee, provided they do not belong to the dangerous breed class. It is a prerequisite for your pet to have an up-to-date vaccination card and for the guest to accept the hygiene rules set by the hotel. Additionally, when walking your pet inside the holiday village, it is mandatory to use a leash and harness.
Our hygiene rules are as follows:
  • The number of pets cannot exceed one in a standard room or two in a family room.
  • Entry with pets is not allowed in common areas such as the pools and the restaurant.
  • Guests with pets should use a designated section in the restaurant.

Hygiene rules do not allow for entry into common areas (pools and restaurants) with your pets. A special area is reserved at our restaurant for guests with pets.

Yes, you can swim with your pet at our beach area in the suitable hours without disturbing other guests.

The main entrance of the resort overlooks the private beach of Atlantis, which is the left end of the Akkum public beach. In addition, the resort has 3 private platform beaches inside the premises. You can enjoy these beaches free of charge throughout your stay.

The beach is across the main entrance of Atlantis. In addition, the resort has 3 private platform beaches inside the premises which you can enjoy free of charge.

1000 sunbeds are provided at the beaches of Atlantis. These sunbeds arranged in a certain order for common use are for the private use of our guests free of charge.

For your safety, personal and valuable items should not be left on sunbeds, and sunbeds should not be relocated or moved. In order for all our guests to use our sunbeds on equal terms, the items left behind are collected by our staff and taken to our nearest storeroom.

Akkum beach is a public beach. The part reserved for our resort is open only to Atlantis guests.

We serve coffee and water on the beach. Atlantis Lobby Bar is the closest service point to the beach where you can access all beverages between 9 am and 1 am.

The Akkum beach is a Blue Flag beach with sand and pebbles.

It is a well-known fact that the Aegean Sea is more refreshing than the Mediterranean. This depends on the period of your visit. In addition to the sea, Atlantis offers other alternatives for all guests. Guests looking for warmer water can enjoy our special Sea Water (Saltwater) Pool.

The water is shallow on the shore and gradually deepens.

The sea right in front of Atlantis is suitable for children of all ages. Advantageously for families with children, the beach is a nice spot to hang out and mostly sandy, and the water is shallow on the shore and does not get deeper abruptly.

Our holiday resort has 3 pools. Our pools include the tranquil pool, saltwater pool, entertainment pool with water slides and 2 kids’ pools.

No, our resort does not have an indoor pool. Our pools include the tranquil pool, saltwater pool, entertainment pool with water slides and 2 kids’ pools.

We have an entertainment pool with water slides. Our entertainment pool has 3 water slides on which your children can enjoy their holiday to the fullest.

Our water slides operate between 10 am and noon, and between 2 pm and 5 pm.

Our pools operate between 8 am and 7 pm. Overall pool cleaning activities are conducted using chemical products every day after closure.

Our pools are approximately 1.40-cm deep.

Yes, all pools at our resort are open for swimming in burkinis.

Yes, there are lifeguards at our resort. Due to our location on a peninsula and the fact that we have 3 large pools, the service area of our lifeguards may vary. In terms of life safety, the information-warning signs in our resort should be taken into consideration and adhered to.